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Easy Return/Replacement Online Store
Returns accepted within 3 days, only for damaged or wrong products
You are liable to get your money refunded, in case of the following scenarios:
- Wrong product has been shipped that does not match with your order.
Exchanges are only accepted for defective products. If the product is out of stock, you will receive a full refund or replacement with other product, no questions asked.
How To Complaint a Defective Product
you can call our customer care at 01-6200193 (Timing: 11:00 AM-4 PM Daily).
Also you can TYPE (order number) SPACE DEFECT & send 9823488515.
Your exchange/replacement order will be delivered as below :
Kathmandu Valley – Next day
Pokhara, Chitwan, Butwal, Banepa – 4 days
Other cities – 5-6 days